In case of cancellations of a reservation for which a deposit has already been paid, you are asked to communicate by e-mail or by telephone . The following penalties may be applied:
- For cancellations made between 60 and 40 days before the arrival date, the entire sum paid to date will be refunded;
- For cancellations made between 40 and 30 days before the arrival date, a cancellation fee of 50% of the deposit will be applied;
- For cancellations made between 30 days and 7 days before the expected arrival date, a cancellation fee of 100% of the deposit will be applied;
- For cancellations made between 7 days and up to the day of arrival, or in the case of no show at the booked accommodation, a cancellation fee of 100% of the deposit and a request for 75% of
the amount of the agreed rate for the accommodation.